Terms and Conditions

OVERVIEW

This website is owned and operated by Nutrition for Longevity Inc. Throughout the site, the terms "we", "us" and "our" refer to Nutrition for Longevity. This website www.nutritionforlongevity.com (the “website” or “site”) provides meal delivery services (the “Services”) as well as dietitian consultation services (“Services”). Nutrition for Longevity offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service.

We may change the Site, Privacy Policy, or Terms at any time at our sole discretion with or without notice.

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or shop_contact_province_state of residence, or that you are the age of majority in your state or shop_contact_province_state of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – PURCHASE AND PAYMENT
If you wish to make a purchase for an Product or Service on the Site or to redeem a gift card(“purchase”), you must supply payment information including, without limitation, your full name, phone number, payment card number, expiration month, billing address, and delivery information. If you enroll in a subscription Service, your payment card information will be stored securely and you will be charged every week unless you skip or cancel as described in the “Terms of Sale”.

Making a Purchase and providing your payment information, provides us authorization (or a third-party payment processor) to charge you for the total amount of the Purchase (including any applicable taxes, shipping charges and other fees). By providing this information, you allow us to provide your information to third-parties in order to facilitate the purchase.

By making this purchase and providing your payment information, you represent and warrant that you have the legal right to use any credit card(s) or payment method(s) in connection with that Purchase, and that the information you provide is true, accurate and complete.

If the payment method cannot be verified, is invalid or is in any way not acceptable, your purchase may be cancelled. Purchase may proceed only after the problem is resolved. Payment information can be updated any time by logging into your account and updating your personal information.

We reserve the right to refuse or cancel your Purchase at any time for certain reasons including but not limited to: Product or Service availability problems, errors in fulfilling your order, errors in the description or price of a Product or Service, or if fraud or an illegal or unauthorized transaction is suspected.

SECTION 3 - ACCURACY, AVAILABILITY, SUBSTITUTIONS, COMPLETENESS AND TIMELINESS OF INFORMATION
Due to the nature of our fast-paced business we are constantly updating our offerings of Products and Services. We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, discontinue or limit availability of products, Menus, or Services at our sole discretion. We have no obligation to update any information on our site. Due to the perishable nature of our meal ingredients, we reserve the right to substitute products and ingredients without prior notice. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. By making this Purchase, you agree to pay the then-current Purchase price. Purchases are not to be used for resale or any commercial uses.

All prices shown are in U.S. dollars and do not include applicable taxes or shipping charges (unless otherwise specified). Taxes and shipping rates may vary and are not within our control.

SECTION 5 – TERMS OF SALE – SUBSCRIPTIONS, DELIVERIES, CANCELATIONS
We currently offer a large range of Meal Plan Subscriptions and calorie ranges. For information on available subscriptions, pricing and discounts – please see the “Meal Plans” section of the Site.

These subscriptions are continuous per the Term set in specific selected subscription until cancelled by you. Meal Plan subscriptions are continuous, which means they will be charged weekly and delivered on a Monday thru Thursday schedule unless and until you affirmatively cancel or suspend your subscription or if the terms of the subscription expire.

When you register for a meal subscription, you expressly acknowledge and agree that Nutrition for Longevity or our third-party payment processor is authorized to charge you on a weekly basis for your meal subscription (in addition to applicable taxes, shipping and other fees) for as long as the subscription continues, or until you cancel it or we suspend it or stop providing access to the Site or Products in accordance with these terms. You may skip your weekly order by managing your subscription section in your account settings.

SECTION 6 – CANCELATION POLICY, SKIPPING DELIVERIES
You may cancel your account at any time. To cancel your subscription, please reach out to customer service at 973-970-9063 or customerservice@nutritionforlongevity.com Monday through Friday 8-4pm EDT. Cancelation must be completed and confirmed by Customer service by Wednesday prior to your charge date. Any changes to your account after this deadline will go into effect the week following your last shipment.

Skipping a delivery is an option as long as that change has been made before Wednesday at 11:59 PM EST in your online account. This can be done in your account management. You can also call customer service at 973-970-9063 or email us before 4pm EST Wednesday at customerservice@nutritionforlongevity.com

Please note our customer service specialists are available Monday-Friday 8-4pm EST.

SECTION 7 – ACCOUNTS AND PASSWORDS
When you create an account in our Site, you must provide information about yourself that is accurate, complete, and up to date at all times. Failure to do so results in a breach of the Terms and may result in termination of your account. You are responsible for setting and safeguarding your password which is used to access our Site and Products and Services. You are responsible for ensuring your username is lawfully available for use and not trade marked, offensive, vulgar or obscene.

SECTION 8 – CONTESTS, SWEEPSTAKES AND PROMOTIONS
All contests, sweepstakes or other promotions (collectively, “Promotions”) made available through the Site may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

SECTION 9 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 10 – DELIVERY OF PRODUCTS
You are solely responsible for thoroughly inspecting your meal kit ingredients you receive for damage, defects, or freshness issues upon receipt. You should inspect that your deliver arrives in a cool, refrigerated condition. You must refrigerate your meal kit ingredients immediately upon receipt and inspection completion.

If you are not available, or not home when your order arrives, the box will be left at your shipping location. The ingredients are insulated with cool packs and special thermal lining to maintain required temperatures to keep them temperature-safe for several hours after delivery. If the delivery cannot be safely left at your shipping address, you are responsible for making alternate arrangements. If these are temporary alternations you can change your delivery instructions in your account as needed. You are responsible for immediately refrigerating your ingredients upon receipt and storing them properly after receipt but prior to consumption.

We recommend you follow at all times the USDA’s instructions on safe food handling and storage here:
http://www.fsis.usda.gov/wps/portal/fsis/topics/food-safety-education/get-answers/food-safety-fact-sheets/safe-food-handling/keep-food-safe-food-safety-basics/ct_index

Failure to maintain proper food handling practices and temperature recommendations may increase the risk of food borne illness.

In addition, pregnant women, young children, the elderly and individuals with compromised immune systems should follow the USDA recommendations on food consumption for at-risk groups, which can be found here: http://www.fsis.usda.gov/wps/portal/fsis/topics/food-safety-education/get-answers/food-safety-fact-sheets/at-risk-populations

SECTION 11 – REFUNDS AND REPLACEMENTS
If you are not satisfied with our Products or Services, your order, or something is not as you expected, please contact us within seven (7) days by email to customerservice@nutitionforlongevity.com or by phone at 973-970-9063.

SECTION 12 – GIFT CARDS
You may purchase a Gift Card in our Marketplace. By purchasing or redeeming a Gift Card, you agree to the Gift Card Terms of Use in addition to these claims. Your Gift Card can only be redeemed on eligible purchases and within the given expiry timeframe. There are no taxes on the Gift Card, but there may be taxes on the Product or Service the Gift Card is being redeemed for.

Gift Cards cannot be redeemed for cash or transferred to another account, or be used for shipments outside the US. Safeguarding your Gift Card is your responsibility and Nutrition for Longevity is not responsible for misplaced or stolen Gift Cards. Gift Cards are valid for at least seven (7) years from the date of issuance, in accordance with applicable laws.

When a Gift Card is redeemed, we collect the credit card payment info, which can be used towards continued gift subscriptions until the balance is exhausted. Subscriptions can be cancelled any time in accordance with our cancellation policy. Gift Cards are not resalable. If returns are made and approved, they can also be credited to a Gift Card or to another form of payment, at the discretion of Nutrition for Longevity. Void where prohibited or restricted by law. Gift Card Terms of Use are subject to changes without notice. To check the balance of a Gift Card you may email us at customerservice@nutritionforlongevity.com.

SECTION 13 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.

SECTION 14 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 15 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 16 -  Mobile Terms of Service

The Nutrition For Longevity mobile message service (the "Service") is operated by Nutrition For Longevity (“Nutrition For Longevity”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Nutrition For Longevity’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Nutrition For Longevity through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, giveaways, product launches, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Nutrition For Longevity. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18332406548 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Nutrition For Longevity mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt-out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18332406548 or email customerservice@nutritionforlongevity.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

SECTION 17 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 18 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. 

SECTION 19 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 20 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

You may not use this Site or Services for your own commercial gain other than as permitted use of the Site or Services.

SECTION 21 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Nutrition for Longevity, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 22 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Nutrition for Longevity and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 23 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 24 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 25 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 26 – INTELLECTUAL PROPERTY RIGHTS
We own the intellectual property rights to the design of and information on and in the Site and the Services. This includes, but is not limited to the content, images, name of Site and Services, the graphical elements, such intellectual property is protected by laws governing copyright, trademark, proprietary rights, patent, and trade-secrets. We reserve the right to strictly enforce these intellectual property rights to the full extent of the law. Where permissible by law, you agree to pay costs and expenses, including lawyer fees resulting in any claims by us related to your violation of our intellectual property rights.

SECTION 27 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New Jersey - 101 Bilby Road, Hackettstown, New Jersey US 07840.

SECTION 28 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 29 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at customerservice@nutritionforlongevity.com. Or mailed to:

Nutrition for Longevity
101 Bilby Road
Hackettstown, NJ 07840

Last updated: Oct. 30, 2023